We have launched operations in Panama.Thank you for welcoming us, Panama. ♥️We have launched operations in Panama.Thank you for welcoming us, Panama. ♥️We have launched operations in Panama.Thank you for welcoming us, Panama. ♥️We have launched operations in Panama.Thank you for welcoming us, Panama. ♥️We have launched operations in Panama.Thank you for welcoming us, Panama. ♥️We have launched operations in Panama.Thank you for welcoming us, Panama. ♥️

Avaya

Enterprise communications and Customer Experience (CX) platform, with Contact Center, collaboration and mission-critical voice solutions.
Team and track record

Who is Avaya

Avaya is a global enterprise software provider specializing in communications, collaboration and customer experience. Its current strategy combines the Avaya Aura and IP Office installed base with cloud and hybrid solutions, and with Avaya Infinity as its next-generation CX platform. In 2026, Avaya is strengthening its offering around AI, automation, orchestration and open architectures, enabling the modernization of Contact Centers and communications without forcing customers to immediately abandon their existing platforms.
Regional presence

Main solutions

The manufacturer’s most in-demand lines, available through DACAS.

  • Avaya InfinityCustomer Experience platform designed to unify channels, data, applications, AI and workflows, with automation and orchestration capabilities.
  • Avaya Experience PlatformContact Center/CX solution for omnichannel interactions, with voice, digital, analytics, automation and agent assist capabilities.
  • Avaya AuraEnterprise voice and unified communications platform for large organizations, with IP/SIP architecture, application integration and large-scale operation.
  • Avaya Aura Private CloudDedicated private cloud model on Microsoft Azure for organizations that require control, continuity and gradual modernization.
  • Avaya IP OfficeCommunications platform for small and medium-sized businesses, with voice, messaging, collaboration, mobility and Contact Center capabilities.
  • Avaya Cloud OfficeCloud unified communications with calling, messaging, meetings and AI capabilities for businesses of all sizes.
  • Avaya NexusMission-critical voice solution focused on environments where availability, security and communications sovereignty are priorities.
  • Avaya devices & endpointsIP phones, collaboration devices and solutions for users and enterprise communication environments.

Where they operate

Associated business units

Avaya is integrated into our Unified Communications unit, with a portfolio spanning Customer Experience / Contact Center, Unified Communications & Collaboration, Enterprise Voice / Mission Critical, Cloud & Hybrid, AI & Automation, Devices & Endpoints and Services & Support.
  • Unified CommunicationsIP telephony, collaboration, and contact centers that keep teams connected wherever they are, delivering consistent experiences.

Regional coverage

Availability by country

DACAS represents Avaya in the following markets. Availability and stock may vary by country.
  • Argentina
  • Bolivia
  • Chile
  • Colombia
  • Costa Rica
  • Ecuador
  • México
  • Paraguay
  • Perú
  • República Dominicana
  • Uruguay
  • Venezuela

Inquire about this brand

Inquire about Avaya

Tell us about your project, country, or requirements, and a DACAS specialist will guide you on availability, pricing, and support.

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